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Privacy Policy

Last Updated: March 2026 | Humble Bee Institute of Marine Studies (HBIMS-SDP)

1. Introduction

Humble Bee Institute of Marine Studies (“HBIMS,” “we,” “our,” or “us”) is committed to protecting the privacy and personal data of all candidates, students, and visitors who access our website, mobile application, and services. This Privacy Policy explains how we collect, use, store, share, and protect your personal information in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, applicable in India.

2. Information We Collect

When you interact with our website or mobile application, we may collect the following categories of information:

• Personal Identification Data: Full name, date of birth, gender, nationality, and photograph.
• Contact Information: Mobile number, WhatsApp number, email address, residential address, city, state, and pin code.
• Educational Information: Qualification details, percentage/grades, institution name, year of passing, and certificates.
• Device & Usage Data: IP address, browser type, device type, operating system, pages visited, time spent, referral URLs, and clickstream data.
• Communication Records: Phone call recordings (with prior consent), emails, chat transcripts, and feedback.

3. How We Use Your Information

Your information is used exclusively for the following legitimate purposes:

• Processing your eligibility check and application for Merchant Navy programs.
• Contacting you regarding your application status, counselling sessions, and admission updates.
• Providing personalised course recommendations based on your qualifications.
• Sending important notifications about exam schedules, document requirements, and deadlines.
• Improving our website, mobile app, and overall user experience through analytics.
• Complying with legal obligations and regulatory requirements.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your data only with:

• Partner Shipping Companies: For placement and recruitment purposes, with your explicit consent.
• Government Authorities: When required by law or regulatory bodies such as the Directorate General of Shipping (DG Shipping).
• Service Providers: Trusted technology partners who assist in website hosting, SMS/email delivery, and payment processing, under strict confidentiality agreements.

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, firewall protection, access controls, and regular security audits to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

6. Data Retention

Your personal data will be retained for a period of 5 years from your last interaction with us, or as required by applicable laws, whichever is longer. You may request deletion of your data at any time by writing to us at support@humblemaritime.com.

7. Your Rights

You have the right to access, correct, update, or delete your personal data. You may also withdraw your consent for data processing at any time. To exercise your rights, contact us at support@humblemaritime.com.

8. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance user experience, remember preferences, and analyse traffic. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

For privacy-related queries, complaints, or data requests, contact our Data Protection Officer at: support@humblemaritime.com | Website: www.humblemaritime.com

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Code of Conduct

Last Updated: March 2026 | Humble Bee Institute of Marine Studies (HBIMS-SDP)

1. Purpose

This Code of Conduct establishes the standards of behaviour and professional ethics expected of all candidates, cadets, staff, and stakeholders associated with Humble Bee Institute of Marine Studies and its Seafarer Development Program (HBIMS-SDP). Adherence to this code is mandatory and forms a condition of enrolment and continued participation.

2. Professional Conduct

All candidates and cadets must conduct themselves with integrity, honesty, and professionalism at all times. This includes during application, training, examinations, on-campus activities, and any interactions with HBIMS staff, partner companies, and fellow candidates. The maritime industry demands the highest standards of discipline and character.

3. Academic Integrity

Candidates must submit only truthful, accurate, and original information in all applications, documents, and examinations. Any form of academic dishonesty including plagiarism, cheating, fabrication of documents or certificates, impersonation, or misrepresentation of qualifications will result in immediate disqualification and may be reported to relevant authorities.

4. Respectful Behaviour

HBIMS maintains a zero-tolerance policy towards harassment, bullying, discrimination, or intimidation of any kind based on gender, caste, religion, race, disability, sexual orientation, or socio-economic background. All individuals are expected to treat others with dignity and respect.

5. Safety & Compliance

Candidates must comply with all safety protocols, training guidelines, and institutional rules during their association with HBIMS. The maritime industry operates under strict international safety standards, and respect for safety procedures begins from day one of training.

6. Substance Abuse Policy

The use, possession, or distribution of illegal drugs, narcotics, or intoxicants is strictly prohibited. Consumption of alcohol on campus or during training activities is forbidden. Candidates found under the influence will face immediate suspension and potential termination from the program.

7. Property & Resources

All candidates must respect and properly use the institute’s property, equipment, training materials, and digital resources. Any willful damage or misuse will result in financial liability and disciplinary action.

8. Communication & Social Media

Candidates must not make defamatory, misleading, or harmful statements about HBIMS, its staff, partner companies, or fellow candidates on any public platform, social media, or communication channel. Constructive feedback should be directed through official channels.

9. Confidentiality

Candidates must maintain confidentiality regarding proprietary training materials, internal processes, placement details, and any sensitive information shared during the program.

10. Consequences of Violation

Violations of this Code of Conduct may result in warnings, suspension, termination from the program, forfeiture of fees, and in severe cases, legal action. HBIMS reserves the right to take appropriate disciplinary measures at its sole discretion.

11. Reporting

Any individual witnessing or experiencing a violation of this Code of Conduct should report it immediately to the administration at support@humblemaritime.com. All reports will be treated confidentially and investigated promptly.

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Refund Policy

Last Updated: March 2026 | Humble Bee Institute of Marine Studies (HBIMS-SDP)

1. Overview

This Refund Policy governs all payments made to Humble Bee Institute of Marine Studies (HBIMS) for its Seafarer Development Program and associated services. By making a payment, you acknowledge and agree to the terms outlined below.

2. Eligibility Check & Application Fee

The initial eligibility check and online application form are completely free of charge. No payment is required to check your eligibility or submit your application. HBIMS does not charge any registration fee for the initial application process.

3. Course Fees & Payment Structure

Course fees for the Seafarer Development Program are communicated during the counselling session after the candidate clears the eligibility test and interview. Fees may be paid in instalments as per the payment schedule agreed upon during admission. All fee structures will be provided in writing before any payment is collected.

4. Refund Eligibility

Refund requests are considered under the following circumstances:

• Before Course Commencement: If a candidate withdraws before the official start date of training, a refund of up to 80% of the total fees paid (excluding non-refundable administrative charges) will be processed within 30 working days.
• Within First 7 Days: If a candidate withdraws within the first 7 days of course commencement, a refund of up to 60% of the total fees paid will be processed.
• After 7 Days: No refund will be provided if the withdrawal occurs after 7 days from the course commencement date.
• Medical Grounds: Candidates who are declared medically unfit during the mandatory medical examination (conducted by approved medical practitioners) may be eligible for a refund of up to 90% of fees paid, upon submission of valid medical documentation.

5. Non-Refundable Components

The following components are non-refundable under any circumstances:

• Administrative processing charges (up to ₹2,000)
• Examination fees already paid to third-party examination authorities
• Study material charges (if materials have already been dispatched)
• Uniform and safety equipment costs (if already issued)

6. How to Request a Refund

To initiate a refund request, candidates must submit a written application to support@humblemaritime.com with their full name, application/admission number, reason for withdrawal, and bank account details for the refund transfer. Refund requests must be submitted within 15 days of withdrawal.

7. Processing Time

Approved refunds will be processed within 30 working days from the date of approval. Refunds will be credited to the original payment method or the bank account specified in the refund request.

8. Cancellation by HBIMS

In the unlikely event that HBIMS cancels a program or batch, candidates will receive a full 100% refund of all fees paid, or the option to transfer to the next available batch at no additional cost.

9. Dispute Resolution

Any disputes regarding refunds shall first be resolved through mutual discussion. If unresolved, the matter shall be subject to arbitration under the Arbitration and Conciliation Act, 1996, with the jurisdiction being Jaipur, Rajasthan, India.

10. Contact for Refund Queries

For any refund-related questions, contact: support@humblemaritime.com | Phone: 0141-4028734

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Terms & Conditions

Last Updated: March 2026 | Humble Bee Institute of Marine Studies (HBIMS-SDP)

1. Acceptance of Terms

By accessing this website, submitting an application, or using any services provided by Humble Bee Institute of Marine Studies (HBIMS-SDP), you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our services.

2. Eligibility Declaration

By submitting the eligibility form, you declare that:

• All information provided is true, accurate, and complete to the best of your knowledge.
• You meet the minimum eligibility criteria: age between 17.5 to 30 years with no category-wise relaxation, minimum 10th standard with 40% aggregate and 40% in English, or 2-year ITI from a government-approved institute.
• You are medically fit and do not suffer from colour blindness.
• You understand that any false or misleading information may result in immediate disqualification.

3. Application Process

Submitting an eligibility form does not guarantee admission. Admission is subject to clearing the MNAT entrance test, personal interview, document verification, medical examination, and counselling. HBIMS reserves the right to accept or reject any application at its sole discretion.

4. Communication Consent

By providing your mobile number and email address, you consent to receiving calls, SMS, WhatsApp messages, and emails from HBIMS and its authorised representatives regarding your application, eligibility status, course details, and promotional offers. You may opt out of promotional communications at any time by contacting us.

5. Placement Assistance

HBIMS provides placement assistance to eligible candidates who successfully complete the training program. Placement assistance includes connecting candidates with partner shipping companies, resume preparation, and interview coaching. However, HBIMS does not guarantee employment, as final selection is at the discretion of the recruiting company.

6. Intellectual Property

All content on this website including logos, text, images, graphics, training materials, and software are the intellectual property of HBIMS and are protected under applicable copyright and trademark laws. Unauthorised reproduction, distribution, or use is strictly prohibited.

7. Limitation of Liability

HBIMS shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, application process, or training services. Our total liability shall not exceed the amount of fees paid by the candidate.

8. Fee Payment & Cancellation

All fee payments, refund terms, and cancellation policies are governed by our separate Refund Policy, which forms an integral part of these Terms & Conditions.

9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan, India.

10. Amendments

HBIMS reserves the right to modify these Terms & Conditions at any time. Changes take effect upon posting on this website. Continued use of services after changes constitutes acceptance.

11. Contact

For questions about these Terms & Conditions, contact: support@humblemaritime.com | Website: www.humblemaritime.com